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Free rides take $104M toll on Pa. Turnpike finances

Nearly 11 million out of a total of about 170 million Pennsylvania Turnpike rides generated no revenue for the agency in the year that ended May 31.Butler Eagle file photo

CARLISLE — More than $104 million in Pennsylvania Turnpike tolls went uncollected last year as the agency fully converted to all-electronic tolling, with the millions of motorists who don't use E-ZPass having a nearly 1 in 2 chance of riding without paying under the “toll-by-plate” license plate camera system.

An internal turnpike report issued in July and obtained by The Associated Press through a Right-to-Know Law request showed nearly 11 million out of the total of about 170 million turnpike rides generated no revenue for the agency in the year that ended May 31.

“We take this issue very seriously. It is a big number, there's no question,” turnpike Chief Executive Mark Compton said. “But we, as an organization, are leaving no stone unturned in the way in which we're going after that leakage.”

Toll revenue “leakage” — an industry euphemism for uncollected tolls — has become the focus of turnpike agencies across the country as the use of E-ZPass transponders and license plate cameras continues to spread.It is a particular problem for the debt-strapped Pennsylvania Turnpike, where more than half of its total revenue goes to pay borrowing costs and tolls have more than quadrupled in 12 years for the minority of motorists who don't have E-Z Pass to pay for rides.At the gas pumps of a busy truck stop along the turnpike in Carlisle last week, driver Corin Bryant said he's noticed tolls have become much more expensive in recent years and doesn't much like the idea of free riders.“We should all pay for it or all not,” said Bryant, of Picayune, Mississippi. “One or the other.”The turnpike, touted as the nation's first superhighway when a mostly four-lane segment opened in 1940, is a key part of the interstate highway system. The turnpike runs more than 500 miles, including several sections that connect with a main stem linking the Philadelphia and Pittsburgh regions.Last year, license plates could not be identified in 1.8 million Pennsylvania Turnpike rides, bills were undeliverable in just over 1 million instances, and motor vehicle agencies failed to provide vehicle owner addresses more than 1.5 million times. An additional 6.7 million transactions were marked as “not paid.”“I'm kind of shocked at that,” said Rebecca Oyler with the Pennsylvania Motor Truck Association, representing truckers, who mostly use E-ZPass. “If you think about it, they control the driver. Theoretically they could stop the driver from exiting before paying; that's within their ability to do.”After tolls and fees go uncollected for about three years, the turnpike writes them off.

Signs on the electronic toll booths indicate to motorists entering the Pennsylvania Turnpike in Gibsonia, Pa. on Monday, Aug. 30, 2021, to keep moving and the methods being used to collect tolls. More than $104 million in Pennsylvania Turnpike tolls went uncollected last year as the agency fully converted to all-electronic tolling. Turnpike records show the millions of motorists who don’t use E-ZPass have a nearly 1 in 2 chance of riding without paying under the “toll-by-plate” license plate reader system. (AP Photo/Keith Srakocic)

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